Visit Safely

 
COVID-19 UPDATE

September 29, 2020

 

We are open and looking forward to seeing you soon! The health and safety of our community and staff remain our highest priority. Please be aware of the following protocols for visiting the museum, designed to keep everyone safe: 

Museum hours 

The Dossin Great Lakes Museum is currently open Friday – Sunday (10 a.m. - 5 p.m.). 

Reserve tickets now

 

Ticket information 

Admission to the museum is free (with a $5 suggested donation), but all visitors will need to register with their name and contact information, online or upon arrival. To minimize in-person interactions and help us manage capacity, advance ticket reservations are highly recommended. Please note, however, that they are not required. Ware working to accommodate walk-in visitors as space is available.  

Tickets for 1.5 hour time blocks are available here. Please navigate to the time and date you would like. When you complete your reservation, you will receive an e-ticket and a printable ticket option.  

Touchless payment options are available on-site for donations and museum store purchases. Cash is also accepted. 

How can members reserve tickets? 

Reserve your tickets by creating an account and logging in here. Select the time and date you’re interested in and complete your transaction. 

How can the public get tickets? 

The general public can reserve tickets for 1.5 hour time blocks here.

Can tickets be exchanged or used at a different time? What if I’m late? 

Tickets may be exchanged. Please inquire at the front desk or call 313.833.4727 during business hours. 

Depending on museum capacity, late arrivals will be rescheduled to the next available time block.  

What can I expect when I arrive? 

Please arrive at your scheduled time and follow the signs to enter the Dossin Great Lakes Museum lobby. A visitor experience associate will welcome you and scan your tickets (and membership card if applicable)Walk-in visitors will need to register onsite. 

Masks or proper face coverings must be worn inside the museum by all visitors aged and olderunless they are medically unableIf you forget your mask, disposable masks are available at the front desk. Each visitor will also receive a complimentary pen/stylus to use for touchscreens and buttons throughout the museum 

Capacity in the galleries and the museum store is restricted to well below legal guidelines. We ask that all guests practice social distancing as they move through the museum. Public areas are continuously monitored and sanitized throughout the day. In addition, hand sanitizer stations are available throughout the museum.  

If you are feeling ill or have any symptoms of respiratory illness, please choose another day to visit and do not enter the museum. 

What amenities or attractions remain closed? 

Some hands-on elements have temporarily been removed from our exhibitions and some small-square-footage spaces are marked closed. 

All restrooms are open, but public water fountains are closed for the time being. Bottled water is available at the front desk or in the museum store.

Tours and programming 

Small group tours (15 people or less) are available by appointment. To book your experience, call our staff today at 313.833.1801. At this timeall public programs have been suspended or are taking place virtually.

 

For additional information on the coronavirus and precautionary measures, please visit the following websites:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.michigan.gov/coronavirus