Visit Safely

 
COVID-19 UPDATE

July 15, 2020

 

As the Dossin Great Lakes Museum prepares to re-open to the public on July 24, 2020the health and safety of our community and staff remain our highest priority. Please be aware of the following protocols for visiting the museum, designed to keep everyone safe: 

Museum hours 

Starting July 24, the Dossin Great Lakes Museum will be open with abbreviated hours: Thursday – Saturday (10 a.m. - 5 p.m.) and Sunday (1 p.m. - 5 p.m.). 

Reserve tickets now

 

Ticket information 

Admission to the museum is free (with a $5 suggested donation), but all visitors will need to register with their name and contact information, online or upon arrival. To minimize in-person interactions and help us manage capacity, advance ticket reservations are highly recommended. Please note, however, that they are not required. Wwill accommodate walk-in visitors as space is available.  

Tickets for 1.5 hour time blocks are available here. Please navigate to the time and date you would like. When you complete your reservation, you will receive an e-ticket and a printable ticket option.  

Touchless payment options will be available on-site for donations and museum store purchases. Cash will also be accepted. 

When can members reserve tickets? 

Members get in first! Reserve your tickets for our special preview day on Thursday, July 23 here. You will need to log in to access your preview tickets.  

Can’t join us on July 23? Select “other dates” to choose any other time and date you’re interested in. 

When can public get tickets? 

The general public can now reserve tickets for 1.5 hour time blocks here.

Can tickets be exchanged or used at a different time? What if I’m late? 

Tickets may be exchanged. Please inquire at the front desk or call 313.833.4727 during business hours. 

Depending on museum capacity, late arrivals will be rescheduled to the next available time block.  

What can I expect when I arrive? 

Please arrive at your scheduled time and follow the signs to enter the Dossin Great Lakes Museum lobby. A visitor experience associate will welcome you and scan your tickets (and membership card if applicable)Walk-in visitors will need to register onsite. 

Masks or proper face coverings must be worn inside the museum by all visitors aged and olderunless they are medically unableIf you forget your mask, disposable masks will be available at the front desk. Each visitor will also receive a complimentary pen/stylus to use for touchscreens and buttons throughout the museum 

Capacity in the galleries and the museum store will be restricted to well below legal guidelines. We ask that all guests practice social distancing as they move through the museum. Public areas will be continuously monitored and sanitized throughout the day. In addition, hand sanitizer stations will be available throughout the museum.  

If you are feeling ill or have any symptoms of respiratory illness, please choose another day to visit and do not enter the museum. 

What amenities or attractions remain closed? 

Some hands-on elements have temporarily been removed from our exhibitions and some small-square-footage spaces will be marked closed. 

All restrooms will be open, but public water fountains will be closed for the time being. Bottled water will be available at the front desk or in the museum store.

Tours and programming 

At this time, guided museum tours are not available. All public programs have been suspended or are taking place virtually. Find our latest online offerings here.

 

For additional information on the coronavirus and precautionary measures, please visit the following websites:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.michigan.gov/coronavirus