Visit Safely

 
CORONAVIRUS HEALTH & SAFETY UPDATE

June 29, 2020

 

As the Detroit Historical Museum prepares to re-open to the public on July 10, 2020the health and safety of our community and staff remain our highest priority. Please be aware of the following protocols for visiting the museum, designed to keep everyone safe: 

Museum hours 

Starting July 10, the Detroit Historical Museum will be open with abbreviated hours: Thursday – Saturday (10 a.m. - 5 p.m.) and Sunday (1 p.m. - 5 p.m.). 

Purchase museum tickets

Ticket information 

To minimize in-person interactions and help us manage capacity, advance ticket purchases are highly encouraged. Please note, however, that they are not required. We do anticipate being able to accommodate walk-in visitors.  

Tickets for 1.5 hour time blocks are available here. Please navigate to the time and date you would like by clicking on "other dates." When you complete your purchase, you will receive an e-ticket and a printable ticket option. 

Touchless payment options will be available for credit card transactions at the museum front desk, and cash will also be accepted. 

When can members reserve tickets? 

Members get in first! Reserve your tickets now for our special preview day on Friday, July 9 by first creating an account and logging in here.

Can’t join us on July 9? Select “other dates” to choose any other time and date you’re interested in. 

When can the public purchase tickets? 

The general public can now reserve tickets for 1.5 hour time blocks here.

Can tickets be exchanged or used at a different time? What if I’m late? 

Tickets may be exchanged. Please inquire at the front desk or call 313.833.4727 during business hours. 

Depending on museum capacity, late arrivals will be rescheduled to the next available time block.  

What can I expect when I arrive? 

Please arrive at your scheduled time and follow the directional signs to enter the Kirby lobby. A visitor experience associate will welcome you, scan your tickets (and membership card if applicable) and start you on your route through the museum. Digital maps will be available for download to your phone. Paper maps are also available at the front desk. 

Masks or proper face coverings must be worn inside the museum by all visitors aged 3 and olderunless they are medically unable. Disposable masks will be available at the front desk for those who need them. Each visitor will also receive a complimentary pen/stylus to use for touchscreens and buttons throughout the museum 

Capacity in the galleries and the museum store will be restricted to well below legal guidelines. All public areas will be continuously monitored and sanitized throughout the day. In addition, hand sanitizer stations will be available throughout the museum. 

If you are feeling ill or have any symptoms of respiratory illness, please choose another day to visit and do not enter the museum. 

What amenities or attractions remain closed? 

We have done our best to keep all of our exhibitions open, safe and accessible. Please use your provided stylus to operate any buttons or touchscreens and minimize contact with high-touch surfacesA limited number of small-square-footage museum areas and interactive elements that cannot be operated with a stylus will be marked off limits. Our Frontiers to Factories exhibition is currently closed for renovations.

All restrooms will be open, but public water fountains will be closed for the time being. Bottled water will be available at the front desk or in the museum store. 

Tours and programming 

Guided museum tours will not resume until August 2020. To book your experience, call our staff today at 313.833.1801. At this timeall public programs have been suspended or are taking place virtually. Find our latest online offerings here.

 

For additional information on the coronavirus and precautionary measures, please visit the following websites:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.michigan.gov/coronavirus